We amend this policy from time to time by updating this page. Therefore, we suggest you check this page occasionally to ensure you are aware of and are happy with any amendments.
What information do we collect on NetWales?
- Analytical information about your usage of the website. Time spent on pages, IP address, browser choice, operating system and a rough geographic estimate of your location based on IP address. This information is collected and analysed via Google Analytics. We will only keep information for 14 months, after then it will be removed as it is no longer deemed useful for analytical use.
- Personal information is collected when you make an order with us, this will include Name(s), address, email and possibly telephone number should we ask.
How is your data used on Netwales.
- Analytics data is used solely for our own purposes, see which countries our customers are coming from, time spent on site and which products are browsed more often than others. This lets us tweak the store so most popular products are easily found.
- Your personal information is used for delivery purposes only. We may contact by email only to update you on your delivery status. We will not send out unsolicited mail or email nor make unsolicited phone calls which are not related to the status of your order.
Google Analytics on NetWales
Social Media and NetWales
If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, or giving us a ‘+1’ via Google Plus, those social networks will record that you have done so and may set a cookie for this purpose.
In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.
Cookies on NetWales
Cookies are text files stored on your computer, and accessible only to the websites which create them.
Further information about cookies can be found on the Interactive Advertising Bureau’s website www.allaboutcookies.org
Security on NetWales
The internet is not a secure medium. However we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We have put in place various security procedures as set out in this policy. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt financial information you input before it is sent to us, and our database is hosted in a secure data center. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
By using our site, you consent to the collection and use of information by us. Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
How to contact us
We welcome your views, should you have any questions please contact us here